Have a question about races at The Valley? Check out the below FAQs or call the team on 1300 843 825 if you can't find the answer you are looking for.

Keep up-to-date and follow us on social media for the latest announcements and news about the Moonee Valley Racing Club.

Trying to purchase a concession or children's tickets?

The online webstore only has Adult tickets ($15 Standard Race Meetings and $25 for Feature Race Meetings) available to purchase. Concession tickets ($15 Standard Race Meetings and $25 for Feature Race Meetings) and children (13-17) tickets must be purchased via 1300 THE VALLEY, by visiting the MVRC offices or at the turnstiles on the day - if the event is not sold out prior.

Please note children 12 & under are admitted FREE.

Can I collect tickets on the day and if so where from?

Tickets for the Ladbrokes Manikato Stakes will be available to purchase at Gate 2 on the day should they not be sold out prior – though they are expected to sell out fast. No tickets will be available for the Ladbrokes Cox Plate Day at the gates

Children 17 and under are admitted free of charge and do not require a ticket.  

What time is the Ladbrokes Cox Plate run and all race times be confirmed?
Ladbrokes Cox Plate Day is in the afternoon of Saturday 22 October. Gates open at 10.40am. First race at 12.15pm. Last race at 5.50pm.
Race times are subject to change Please check our website and social pages for updates.
Who is performing 'The Horses' in 2025?
Stay tuned for the announcement on our socials.
Where can I park my vehicle?

Limited parking is available in the infield/centre car park, accessible from Dean Street (Gate 6) or Wilson Street (Gate 7). However, we recommend racegoers consider public transport or pre-book Ubers and taxis.  

Please vacate the car park by 7pm (including the disabled parking area). Please note that picnics are not allowed in the car park sites and that food, alcohol and garden furniture is prohibited in this area.

Click here for all transportation options.

Can I cloak items on the day/night?
Yes, the cloakroom is located on the first floor at the north end of JR’s Wine Bar. The cloakroom closes 30 minutes after the last race at all race meetings.
Lost property enquiries can be made at the Race Day Office on racedays or by contacting Customer Service on 1300 843 825 after the race meeting.
Will I be able to access the Ladbrokes Lounge?

The Ladbrokes Lounge is closed for private events on both Ladbrokes Manikato Night and Ladbrokes Cox Plate Day.

How do I get there?

The Valley Racecourse is located at Gate 2 Feehan Avenue, Moonee Ponds where you will find the main turnstiles. You can also gain access the course via the infield from the centre car park - entry is via Wilson Street (Gate 7) or Dean Street (Gate 6).

If you are traveling from the Melbourne CBD the below directions will assist you -

  • Take State Route 50, Citylink/State Route 43 and M2 to Moreland Rd in Brunswick West. Take the exit for Moreland Rd from M2 - 10 min (8.6 km)
  • Turn left onto Moreland Rd - 1 min (900 m)
  • Turn left onto Pascoe Vale Rd/State Route 35 - 3 min (1.3 km)
  • Drive to McPherson St - 1 min (550 m)
  • Turn left onto Wilson St - 200 m
  • At the roundabout, take the 3rd exit onto McPherson St

Please click here to view all your transport options.

What can I wear?

General Admission ticket holders are asked to wear smart casual.

Member Dress Code:
Ladbrokes Gold Cup Night (Friday, 24 October) - Relaxed Dress Code
Ladbrokes Cox Plate Day (Saturday, 25 October)  - Traditional Dress Code

Please refer to the the Members Dress Code if you will be entering the Members Enclosure.

Guests attending Private Marquee Areas and Corporate Racing Functions are asked to refer to terms from their hosts for dress standards - these are generally in keeping with the MVRC's Members Dress Code.

Where can I get a Taxi or Uber at the end of the day?

A dedicated area will be provided for Uber users for the event with a holding area created for patrons waiting. We are currently finalising locations for taxis, Ubers and other ride-share options.

Can I collect owners ticketing prior to the event?

Owners can collect ticketing from the Raceday Office throughout the week of the Ladbrokes Cox Plate Carnival if they wish to organise in advance prior to raceday.

Where are ATM's located on course?

For your convenience, ATM and EFTPOS cash out facilities are located in each of these areas at The Valley Racecourse.

ATM Facilities

  • Octagonal Lounge
  • Tulloch Bar
Will there be merchandise items available to purchase? 

Yes, you can purchase online in the weeks leading up to the Ladbrokes Cox Plate Carnival.  on the day, you can purchase the Ladbrokes Cox Plate Carnival from our main Merchandise Store is located opposite the Information Booth upon entering from the racecourse infield. Other areas to purchase items will be confirmed closer to the event.

Can I purchase a Cox Plate Charity Pin on the day?

Yes, volunteers will be selling Cox Plate Charity Pins throughout the course over the Ladbrokes Cox Plate Carnival and lead-up events. Pins cost $10 each with proceeds donated to our charity partner (tbc).

Are my tickets refundable?

Cancellation, Refund Policy & Conditions

  1. The schedule for any horse racing event (“Event”) held at the Racecourse and the proposed format for its conduct are subject to change.
  2. If an Event is cancelled before the scheduled commencement time, it may be rescheduled and you will be offered an admission ticket to the rescheduled Event or a refund of the cost of your admission ticket.
  3. If you experience a change in personal circumstances and are unable to attend the Event, then upon application MVRC will provide you with a complimentary ticket/s of an equivalent value to an upcoming race meeting. If requested, MVRC may provide you with a refund. This will be determined at MVRC’s sole discretion on a case by case basis and if reasonable notice is provided.
  4. If an Event is cancelled after it has commenced but before the feature race has been conducted, then you may choose between receiving a ticket to the rescheduled event or a prorate refund based on the portion of the races at the Event which have not taken place.
  5. If an Event is cancelled after it has commenced and after the feature race, then, upon application, you will be offered a complimentary ticket to a standard race meeting.
  6. You will only be provided a refund if you can produce and return to the MVRC your admission ticket. In some cases, the MVRC (in its sole discretion) may require proof of purchase.
What concession passes are accepted?

Accepted Concession Cards are  Centrelink Pensioner Card and Tertiary Student Campus ID Card only (TPI card holders are admitted free). We do not accept concession cards through our online webstore - you must visit the office to purchase or if the event is not sold out prior to raceday, these can be purchased at the turnstiles.

Can I leave my vehicle parked overnight? 
Vehicles left in The Valley centre car park (infield) can be collected between 8am and 12pm the day after the race meeting or after 7am on working days. Patrons wanting to collect vehicles outside of these hours may do so by calling 1300 843 825. A call out fee will apply to afterhours collection. 
 
Tow-away removal will be arranged at your expense. Please note that the MVRC takes no responsibility for vehicles and contents left onsite overnight.
Will the Ladbrokes Lounge be accessible to me?

The Ladbrokes Lounge will be invite only on both Ladbrokes Manikato Stakes (October 25) and Ladbrokes Cox Plate Day (October 26). 

Can I sit in the grandstand?
Yes, you can. Ladbrokes Gold Cup Night will have sections of the grandstand that are unreserved and available for members of the public. On Ladbrokes Cox Plate Day, you must pre-purchase grandstand seating, including Members. 
 
Many seats at both meetings are exclusive to MVRC Members and patrons who are dining. 
 
Head here for Grandstand seating options and pricing.
Can I bring tables and chairs or food and drink into the racecourse?

Tables and chairs are not permitted to be brought inside the racecourse. Please see a list of prohibited goods below - 

  • liquor or any alcoholic beverages
  • glass objects
  • cans
  • opened beverage containers
  • drink coolers, ice boxes or eskies 
  • firearms, knives or any other implements that may be used as a weapon or used in a way which affects the safety of those in the racecourse, damages property, or interferes with the comfort of patrons at the Racecourse
  • flares
  • or other explosives or flammable good or equipment
  • laser lights or laser pointers
  • drones or similar unmanned aerial vehicles
  • musical instruments 
  • whistles
  • rollerblades, skateboards, hoverboards or scooters
  • torn up paper, confetti, rice or streamers
  • sporting goods such as footballs, soccer balls or tennis balls
  • folding or camp chairs or tables
  • animals excluding racehorses entered into events at the Racecourse or authorized accompanying ponies and an animal used for your assistance if you are blind, deaf or otherwise have a disability.
  • any other objects, device or substance that may be used to deface or damage any part of the Racecourse or which, in the opinion of the MVRC, has the potential to cause injury, offence, embarrassment or disturbance to any other person
When will my tickets arrive?

If you have purchased a General Admission e-ticket, this will be sent to your designated e-mail address in late August.

Dining and Grandstand ticketing will be sent closer to the event. Please call 1300 843 825 if you have any questions.

What Industry Passes or Tickets are applicable for use at the Ladbrokes Cox Plate?

The following industry cards / tickets will be accepted across the Ladbrokes Cox Plate Carnival. Click here to learn more.

  • Raceday Admission (General Admission access)
  • Raceday Service (General Admission access)
  • Raceday Guest (General Admission access)
  • Racing Victoria (Members' Enclosure access)
  • Raceday General (Members' Enclosure access)

Note: Members with other partner clubs have limited access to The Valley for the carnival days. Refer to our reciprocal rights guide to learn more. 

Is there disabled access and parking? 

Complimentary disabled seating is available on Level 2 of the Members Stand with unreserved seating - carers will however have to purchase ticketing. Limited disabled parking is available - more details by clicking here.

What unreserved areas can be accessed by MVRC Members?

Members and Members’ Guest Cardholders and Reciprocal Guest Cardholders are invited to use the following venues:

  • Members' Bistro
  • Members’ Lounge (Level 2)
  • Deck Bar
  • Octagonal Lounge (Ground Floor)
  • Parade Bar
  • Members’ Lawn

The Members’ Bars include full cash bar service with electronic tap ’n go payment with snack food also available for purchase in selected locations.

Also, the last two bays of seating at the southern end of the Members' Grandstand are unreserved and available on a first come first serve basis.

Click on the applicable link to view entry points to other unreserved grandstand seats:

MEMBERS
VIEW MAP
PUBLIC
VIEW MAP
My question wasn't answered?

Still chasing an answer? Give us a call on 1300 843 825 or email us on booking@mvrc.net.au

You can also send us a message on Facebook, Twitter or Instagram!