Conditions-of-Ticketing-Entry

Conditions of Ticketing & Entry

17. You are not permitted to sell or on-sell your ticket (by any means) without the prior written approval of MVRC. &nbsp;18. The holder of a ticket which has been offered for re-sale, or which has been purchased by way of on-sale without MVRC’s approval, may be refused entry or removed from the Racecourse.

On-Selling

On Selling

CANCELLATION (STANDARD TERMS &amp; CONDITIONS) In the event of a function cancelling, the following terms are applicable: 1. More than 90 days prior to the event – Initial deposit will be forfeited 2. 30-90 days prior to the event - The cancellation fee equivalent to 50% of total estimated function charges based on anticipated number of guests as outlined on the Letter of Agreement. 3. Less than 30 days prior to the event - Cancellation fee equivalent to 100% of total estimated function charges based on anticipated number of guests as outlined on the Letter of Agreement. A change of date or postponement of an event will be considered a cancellation, and the above will apply.&nbsp; The new date will be considered as a new reservation and our normal deposit policies will apply.

Booking-Cancellations

Booking Cancellations

19. The schedule for any horse racing event (“Event”) held at the Racecourse and the proposed format for its conduct are subject to change. &nbsp;20. If an Event is cancelled before the scheduled commencement time, it may be rescheduled and you will be offered an admission ticket to the rescheduled Event or a refund of the cost of your admission ticket. 21. If you experience a change in personal circumstances and are unable to attend the Event, then upon application MVRC will provide you with a complimentary ticket/s of an equivalent value to an upcoming race meeting. If requested, MVRC may provide you with a refund. This will be determined at MVRC’s sole discretion on a case by case basis and if reasonable notice is provided. 22. If an Event is cancelled after it has commenced but before the feature race has been conducted, then you may choose between receiving a ticket to the rescheduled event or a prorate refund based on the portion of the races at the Event which have not taken place. 23. If an Event is cancelled after it has commenced and after the feature race, then, upon application, you will be offered a complimentary ticket to a standard race meeting. 24. You will only be provided a refund if you can produce and return to the MVRC your admission ticket. In some cases, the MVRC (in its sole discretion) may require proof of purchase.

Event-Cancellation

Event Cancellation, Refund Policy & Conditions

<a href=" https://www.thevalley.com.au/-/media/mvrc/files/mvrc-members-dress-standards.pdf">Click here</a> for information regarding dress standards.

Members-Dress-Standards

Member's Dress Standards

25. There are certain risks associated with your attendance at the Racecourse. This includes the possibility of an accident causing death, injury, damage or loss of property and harm caused as a result of an incident involving or arising from the movement of horses, the consumption of alcohol or the behaviour or conduct of other patrons. Furthermore, MVRC makes no representations regarding the weather conditions, shelter at the Racecourse or your level of comfort while at the Racecourse. 26. Under Victorian and Commonwealth consumer protection legislation, MVRC provides you with certain non-excludable and unlimited warranties, including that MVRC will provide its services to you with due skill and care. 27. You indemnify and agree to keep indemnified MVRC and its employees, contractors and agents against any liability for any claim, loss (including pure economic loss), damage, costs and expenses arising from your acts or omissions at the Racecourse. MVRC’s liability to you is limited to any loss or damage caused by MVRC's negligent acts or omissions or as a result of a breach by MVRC of the statutory implied warranties referred to in clause 25. 28. Under no circumstances whatsoever will MVRC accept liability for any loss suffered by you as a result of the cancellation or postponement of any Event held at the Racecourse or for any expectation damages associated with your attendance at the Racecourse, including without limitation, damages on the basis of loss of chance or opportunity.

Liability-and-Indemnity

Liability and Indemnity

29. You acknowledge that you may be filmed, televised, photographed and otherwise recorded by MVRC and its authorised representatives while at the Racecourse. MVRC owns all rights in these images and material, including without limitation intellectual property rights, and has the right to reproduce, use or license the use of these images and material as it sees fit. 30. A person may only take images of activities at the racecourse for personal use and must not make available any images for public advertisement, display, commercial exploitation, sale, broadcasting, or distribution by any person by any means without MVRC’s prior written approval, which may be withheld or subject to conditions (including the payment of money). 31. Where the Club or Racing Victoria Limited Stewards reasonably suspect images are being taken for non-personal use, the person taking the images may be liable to immediate removal from the Racecourse at the direction of the Club or Stewards.

Use-Images-and-Material-at-Racecourse

Use of Images and Material Created at the Racecourse

34. MVRC recognises the importance of your privacy. A copy of MVRC’s privacy policy is available by contacting MVRC’s Privacy Officer on (03) 9373 2222 or by emailing privacy@mvrc.net.au. &nbsp;<a href="https://www.thevalley.com.au/privacy-policy">Click here to view the Privacy Policy</a>

Privacy

All current and new members are expected to to abide by our <a href="https://www.thevalley.com.au/about/club-rules">Club Rules By-Laws</a>&nbsp;and our <a href="https://www.thevalley.com.au/privacy-policy">Privacy Policy</a>

Club-Rules

Club Rules

terms-and-conditions

<a href="/dam/jcr:be441604-7126-4b40-bc0d-9be1e19ffea8/2025-autumn-carnival-survey---3-point-motor-william-reid-stakes-hospitality.pdf">Download full terms and conditions</a>

2025 Autumn Carnival Survey - William Reid Hospitality

<a href="/dam/jcr:30015e20-05ba-4b59-812d-0cc150043aa4/cheering-for-charity-competition-tcs-2024_25.pdf">Download full terms and conditions</a>

Cheering For Charity Competition T&Cs

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Lights Out Golf T&Cs

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Ladbrokes 55 Second Challenge T&Cs

<a href="/dam/jcr:36b18f23-8323-4805-a32f-a5fe89d73420/tcs-ladbrokes-legendary-putt.pdf">Download full terms and conditions</a>

Ladbrokes Legendary Putt T&Cs

<a href="/dam/jcr:d8374f23-6240-4741-bc9e-28ee1e84e126/Stayers%20T&C's%2025-26%20Season.pdf">View full terms and conditions</a>

Stayers Payment Plan T&Cs

promotions-and-competitions

PROMOTION AND COMPETITION

Promotions and Competitions

Visit The Valley, home of the Moonee Valley Racing Club and Australia&#39;s Best Race - Ladbrokes Cox Plate Carnival. Enjoy Melbourne’s racing purists

Terms and Conditions | The Valley

Visit The Valley, home of the Moonee Valley Racing Club and Australia&#39;s Best Race - Ladbrokes Cox Plate Carnival. Enjoy Melbourne’s racing purists &amp; iconic entertainment events at Moonee Valley Racecourse.