Conditions of Ticketing & Entry
- Your entry to the Moonee Valley Racing Club Inc (“MVRC”) racecourse (including the car park) located at McPherson Street, Moonee Ponds (“Racecourse”) is subject to these terms and conditions of entry (“Conditions”).
- It is your responsibility to inform yourself of these Conditions. By entering the Racecourse, or possessing a ticket for entry to the Racecourse, you are deemed to have accepted and understood as binding on you these Conditions and any accompanying risks, obligations and responsibilities.
Conditions of Entry
- The MVRC reserves the right to refuse entry to or remove any person from the Racecourse.
- If you bring children to the Racecourse, you are responsible for the care, conduct and supervision of those children at all times and must keep those children within your sight at all times.
- MVRC prohibits certain goods from being brought into the Racecourse. A current list of these goods is listed in the attachment headed ”Prohibited Goods”. MVRC reserves the right to add to or change this list at any time.
- You must immediately comply with all laws and any reasonable directions given to you by MVRC, its representatives or Racing Victoria Limited Racing Officials, including any emergency evacuation or procedure or any other occupational health and safety requirement. MVRC may search you and any goods in your possession or control to determine whether you have complied with clause 5.
- MVRC prohibits certain behaviour, conduct and activities at the Racecourse. A current list of the prohibited behaviour, conduct and activities is listed in the attachment headed “Prohibited Behaviour, Conduct and Activities”. MVRC reserves the right to add to or change this list at any time.
- You are responsible for your own property (including, without limitation, any motor vehicle) and MVRC will not be liable for loss, damage to or theft of any property brought to the Racecourse.
Conditions of Ticketing
- No admission tickets will be issued until full payment is received and all funds cleared.
- MVRC does not accept any responsibility for lost or stolen admission tickets.
- You must keep a record of the printed number on each ticket. If tickets are lost or stolen prior to the day of the event, the MVRC will replace the lost or stolen tickets on supply to it of the printed number on the lost ticket.
- You must make arrangements to collect replacement tickets from the MVRC prior to the event.
- MVRC will refuse entry on presentation of photocopied tickets, unless this is in accordance with a MVRC approved arrangement for the distribution of tickets.
- Unless you hold an appropriate admission ticket for entry to a reserved area (including, without limitation, members’ areas and corporate marquees) or a ticket for a reserved seat, you must not enter a reserved area or occupy a reserved seat.
- If you hold an admission ticket for entry to a reserved area (including, without limitation, members’ areas and corporate marquees) or a ticket for a reserved seat, you must not enter a reserved area or occupy a reserved seat other than the area or seat indicated on your admission ticket.
- In the event that duplicate copies of tickets are detected MVRC reserves the right to refuse entry to all persons bearing tickets with the same number.
- You are not permitted to sell or on-sell your ticket (by any means) without the prior written approval of MVRC.
- The holder of a ticket which has been offered for re-sale, or which has been purchased by way of on-sale without MVRC’s approval, may be refused entry or removed from the Racecourse.
Cancellation, Refund Policy & Conditions
- The schedule for any horse racing event (“Event”) held at the Racecourse and the proposed format for its conduct are subject to change.
- If an Event is cancelled before the scheduled commencement time, it may be rescheduled and you will be offered an admission ticket to the rescheduled Event or a refund of the cost of your admission ticket.
- If you experience a change in personal circumstances and are unable to attend the Event, then upon application MVRC will provide you with a complimentary ticket/s of an equivalent value to an upcoming race meeting. If requested, MVRC may provide you with a refund. This will be determined at MVRC’s sole discretion on a case by case basis and if reasonable notice is provided.
- If an Event is cancelled after it has commenced but before the feature race has been conducted, then you may choose between receiving a ticket to the rescheduled event or a prorate refund based on the portion of the races at the Event which have not taken place.
- If an Event is cancelled after it has commenced and after the feature race, then, upon application, you will be offered a complimentary ticket to a standard race meeting.
- You will only be provided a refund if you can produce and return to the MVRC your admission ticket. In some cases, the MVRC (in its sole discretion) may require proof of purchase.
Liability and Indemnity
- There are certain risks associated with your attendance at the Racecourse. This includes the possibility of an accident causing death, injury, damage or loss of property and harm caused as a result of an incident involving or arising from the movement of horses, the consumption of alcohol or the behaviour or conduct of other patrons. Furthermore, MVRC makes no representations regarding the weather conditions, shelter at the Racecourse or your level of comfort while at the Racecourse.
- Under Victorian and Commonwealth consumer protection legislation, MVRC provides you with certain non-excludable and unlimited warranties, including that MVRC will provide its services to you with due skill and care.
- You indemnify and agree to keep indemnified MVRC and its employees, contractors and agents against any liability for any claim, loss (including pure economic loss), damage, costs and expenses arising from your acts or omissions at the Racecourse. MVRC’s liability to you is limited to any loss or damage caused by MVRC's negligent acts or omissions or as a result of a breach by MVRC of the statutory implied warranties referred to in clause 25.
- Under no circumstances whatsoever will MVRC accept liability for any loss suffered by you as a result of the cancellation or postponement of any Event held at the Racecourse or for any expectation damages associated with your attendance at the Racecourse, including without limitation, damages on the basis of loss of chance or opportunity.
Use of Images and Material Created at the Racecourse
- You acknowledge that you may be filmed, televised, photographed and otherwise recorded by MVRC and its authorised representatives while at the Racecourse. MVRC owns all rights in these images and material, including without limitation intellectual property rights, and has the right to reproduce, use or license the use of these images and material as it sees fit.
- A person may only take images of activities at the racecourse for personal use and must not make available any images for public advertisement, display, commercial exploitation, sale, broadcasting, or distribution by any person by any means without MVRC’s prior written approval, which may be withheld or subject to conditions (including the payment of money).
- Where the Club or Racing Victoria Limited Stewards reasonably suspect images are being taken for non-personal use, the person taking the images may be liable to immediate removal from the Racecourse at the direction of the Club or Stewards.
Breach of Condition
- MVRC may prohibit you from entering or expel you from the Racecourse using reasonable force if it considers you are in breach of a Condition or if it considers that you are intoxicated or under the influence of illicit substances, in possession of a prohibited substance or acting in a manner detrimental to the enjoyment of other patrons.
- MVRC reserves the right in its sole discretion to:
(a) prohibit entry to the Racecourse to ensure compliance with these Conditions;
(b) expel you from the Racecourse;
(c) search any person to determine whether you have a prohibited good and require you to surrender and confiscate any goods in contravention of these Conditions and retain or dispose of such goods;
(d) confiscate or cancel your admission ticket; and
(e) impose any other lawful penalty it deems appropriate.
- liquor or any alcoholic beverages
- glass objects
- opened beverage containers
- drink coolers, ice boxes or eskies
- firearms, knives or any other implement that may be used as a weapon or used in a way which affects the safety of those in the Racecourse, damages property, or interferes with the comfort of patrons at the Racecourse
- or other explosives or flammable good or equipment
- laser lights or laser pointers
- drones or similar unmanned aerial vehicles
- musical instruments
- rollerblades, skateboards, hoverboards or scooters
- torn up paper, confetti, rice or streamers
- sporting goods such as footballs, soccer balls or tennis balls
- folding or camp chairs or tables
- animals excluding racehorses entered into events at the Racecourse or authorized accompanying ponies and an animal used for your assistance if you are blind, deaf or otherwise have a disability.
- any other objects, device or substance that may be used to deface or damage any part of the Racecourse or which, in the opinion of the MVRC, has the potential to cause injury, offence, embarrassment or disturbance to any other person
Prohibited Behavior, Conduct & Activities
You must not, in or around the Racecourse engage in the following prohibited behaviour, conduct and activities.
- Throw or attempt to throw objects
- Advertise, offer or expose for sale any goods or articles or bring any goods, articles, utensils or appliances which you intend to advertise, offer or expose for sale
- Post, stick or place or attempt to post, stick or place any printed material on any part of the Racecourse without the prior written consent of MVRC
- Block any thoroughfare including, without limitation, any stairs, steps, aisle, gangway, overpass, underpass, bridge, passage, entry or exit
- Misuse, deface, damage, remove from the Racecourse or tamper with or attempt to misuse, deface, damage, remove from the Racecourse or tamper with any building, animal, plant or thing
- Inflate, or cause to inflate, any item or good
- Systematically collect or pick up used betting tickets discarded by others (other than as part of the authorized rubbish collection)
- Use indecent or obscene language or threatening or insulting words, or otherwise behave in a provocative, disorderly, threatening, abusive, riotous, unsafe, indecent or insulting manner or act in a manner detrimental to the enjoyment of other patrons.
- Use a loud speaker, public address system or other broadcast device
- Interfere with, obstruct or hinder any employees, agents or contractors of MVRC in the exercise of his or her powers, functions or duties
- Conduct entertainment without the prior written consent of MVRC
- Engage or participate in any conduct, protest or demonstration that may disturb or offend others or which ,may disrupt or hinder proceedings
- Use photographic, video or audio recording equipment in areas where such use is prohibited
- Communicate information relating to estimated or actual betting odds by any means to any person not on the Racecourse.
- Conduct surveys or opinion polls, solicit money, donations or subscriptions from patrons, without the prior written consent of MVRC
- Smoke in areas nominated by MVRC as no-smoking
- Enter the non-public access areas of the Racecourse, including the physical racetrack, stalls or any area which is cordoned off or to which signage prohibits entry
- MVRC adopts a responsible service of alcohol policy. A person under the age of 18 years must not attempt to obtain admission onto the licensed areas of the Racecourse, unless accompanied by a parent or guardian. You must not supply underage patrons with alcohol.
The following conditions apply when you enter, leave or use the Car Parks at Moonee Valley Racing Club or any of our venues.
By entering the Car Park, you are deemed to have accepted these Conditions of Entry and Parking.1. You drive, park and leave your vehicle in the Car Park at your own risk and you remain responsible for your vehicle and any property in or on it.
- You drive, park and leave your vehicle in the Car Park at your own risk and you remain responsible for your vehicle and any property in or on it.
- We may refuse entry to any vehicle or person.
- We are not liable, except to the extent required by law, for:
a. any theft, loss, or damage whatsoever to any vehicle, its accessories, or its contents,
b. any death or injury of any person,
while you, your vehicle or your property are in the Car Park or while you are entering or leaving the Car Park.
- Vehicles entering the Car Park must comply with:
a. all applicable Victorian and Commonwealth laws;
b. all signs and directions contained in the Car Park; and
c. all reasonable directions and requests made by us from time to time.
- You must park within the boundaries of one bay.
- You must not obstruct any persons or other vehicles or access to them.
- We may, at your expense, move or remove your vehicle if, in our opinion, it is parked in an unauthorised or unsafe position, is unregistered or appears to be abandoned, and if we move your vehicle, these conditions continue to apply.
- We reserve the right to retain your vehicle, and all goods in or attached to the vehicle, as security for any money which you owe us under these Terms and Conditions. If you fail to pay any money you owe us, we may sell your vehicle in accordance with all applicable legislation.
- Failure to comply with these conditions may result in the issue of a Parking Infringement Notice and you will be liable for the payment of penalties.
In these conditions references to:
(a) “we”, “us” and “our” mean Moonee Valley Racing Club Inc. ABN 45 806 588 917, its employees, agents, and independent contractors;
(b) "you" means the person using, or intending to use the Car Park; and
(c) "your vehicle" includes a vehicle driven, or intended to be driven, by you into the Car Park.